Managed Services & Maintenance Plans
Managed Services
MK Consulting can help save your business time and money by handing the labor intensive chores of configuration, operation, repair, reporting, and support of your system related devices. We tailor our service to fit your needs, allowing your business to focus on core operations and growth, while leaving the details to us. Our comprehensive services, dependent on your business needs, can include:
• System Maintenance and Updates: Regular updates and maintenance of electronic and associated mechanical hardware along with software to keep systems and devices running smoothly.
• Remote Management: Remote access to control and manage systems, allowing for quick adjustments and troubleshooting.
• Installation and Configuration: Professional installation and setup of all systems, ensuring optimal performance and security.
• Technical Support: Dedicated support for troubleshooting and resolving any issues that arise.
• System Integration: Seamless integration of various systems (security, lighting, networking) for enhanced functionality and control.
• Data Storage and Backup: Secure storage solutions for video footage and system data, with regular backups to prevent loss.
• Compliance and Reporting: Assistance with regulatory compliance and providing detailed reports on system performance and incidents.
• Consultation and Planning: Expert consultation for system design and planning to meet specific needs for scalability and growth along with enhanced security measures.
• 24/7 Monitoring: Continuous surveillance and monitoring of systems to ensure real time response to incidents.
• User Training: Training for staff on how to effectively use and manage installed devices and systems.
Maintenance Plans
MK Consulting offers preventive management and routine service programs that are designed to keep your, video surveillance cameras and video management systems, gate operators, audio video systems, access control systems, and wireless networks in top shape, helping to avoid costly down time and unplanned service calls. Our plan is based on your specific needs and budget. We offer:
• Preventive maintenance & inspection of systems and components
• Testing performance & making adjustments
• Cleaning of electronics, cameras, and components
• Updating known software enhancements
• Replacement of worn parts & components under warranty
• Recommendations for parts and components out of warranty
• A complete report of all inspection and services performed
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